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FREQUENTLY ASKED QUESTIONS
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How long does shipping take?
Orders are processed within 1-2 business days, with an average delivery time of 5-11 business days. You'll receive a tracking number once your order has been shipped.
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Are Aurevy bags high quality?
Yes. Every Aurevy piece is made with structured lychee-grain vegan leather and finished with gold-tone hardware — designed to hold its shape and last for years.
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Need help or have a question?
Our support team is available 24/7. Contact us anytime at support@aurevy.com
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What makes Aurevy different?
Aurevy focuses on minimal, timeless bags designed to be carried for years. No trends. No logos. Just quality that lasts.
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How do returns work?
We offer a 30-day return policy. Items must be unused and in original condition.
